Salesforce Business Analyst Job at eTeam, Cupertino, CA

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  • eTeam
  • Cupertino, CA

Job Description

Job Title: Client Business Analyst
Work Location with ZIP: Cupertino, CA
Duration: 6 months

Top 3 Required skills:
  • Experience Cloud, Client admin, Client Business Analyst
  • Years of experience in each of the must-have skills: 6 to 8 years
  • Any Certifications required: Client admin

Job Description:
  • As a Client Analyst you will partner with World Wide and Regional business Channel teams to support and drive solution needs within Client CRM. Specifically on the Partner Gateway (Experience Cloud)
  • Leverage deep expertise in the Client Platform to align technical solutions that support complex and evolving global business needs
  • Develop and maintain User Acceptance Testing (UAT) scripts to support regional functional testing within each release
  • Own and execute end-to-end and regression testing for all Client enhancements during User Acceptance Testing; collaborate and communicate effectively with cross-functional teams to triage reported issues, troubleshoot, and resolve issues
  • Support key business processes promoting application, platform governance, data quality, and compliance across tools and teams
  • Design and implement Client Reports and Dashboard that support the business processes and deliver business insight

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