divh2Front Desk Agent/Night Auditor/h2pAccording to Hotel Standards:/pulliGuest Check-in Check-out/liliPMS Operations/liliCash Handling Credit Card Transactions/liliSwitchboard Operation and Telephone Etiquette/liliFront Office Emergency/Security Procedures/liliReservations-Guest Rooms and Meeting Rooms/liliAssist with Administrative Duties as assigned by Management/liliKeep Front Desk Area Lobby Neat Tidy and Clean Daily/liliSet up Breakfast Bar or Refill/Monitor Cleanliness of Bar Tables/liliMinor Decision Making/liliTake Group Reservations Set up Group Blocks/liliSales of Guest Rooms with New Arrivals and Phone Inquiries/liliFollow All Policies Procedures as Outlined in the Employee Handbook/liliMust be Neat, Clean Well-Groomed in Proper, Clean Uniform with Nametag/liliOperate Laundry as Directed/liliMaintain a Professional Attitude to all Guests, Associates Vendors/li/ulpRequired Skills:/pulliFluent Verbal Written Communication in Proper English (Spanish, if possible)/liliBasic Math/liliHand Writing/liliComputer Skills/Keyboard/Typing Skills/liliOperate a 10 Key Calculator/liliHospitable, Civil Contact with the Public/liliAbility to Work Independently, with Little to no Supervision/liliAbility to Complete Multiple Tasks Simultaneously/liliNight Audit/Basic Accounting Skills/Training/li/ulpPhysical Requirements:/pulliNeck: Bending Twisting/liliArms: Reaching, Bending, Light Carrying, Pushing, Pulling/liliHands: Finger Dexterity, Grasping/liliTrunk: Bending Twisting/liliLegs: Normal Balance, Crouching or Kneeling/liliFeet: Standing For Long Periods, Walking, Climbing Stairs/liliAuditory: Ability to Read Comprehend Emergency Security Information Including Labels Directions; Ability to Communicate in Emergency Situations to Supervisor in English./liliHearing: Ability to Hear Emergency Alarms, Telephone Conversation/li/ulpVision: Legal Normal Vision with or without Accommodation/p/div
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