Job Description

Territory Manager

Owns and manages an assigned territory of agencies who focus on farm and ranch, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handling assigned agencies across the Mountain Region (CO/NV/AZ/WY/UT/NM), and optimizing territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach through a combination of in-person visits, virtual visits (supplemented by audio or video conferences), email and other digital media.

In support of the region, assists in the development and execution of our farm strategy, to include marketing, communications, internal and external training, and collaboration with underwriting to ensure an appropriate mix of new and renewal business.

Line of business emphasis on farm and ranch, working across a wide breadth of commercial products, coverages and market appetite. Works closely with agents and brokers to drive flow of small commercial business. Balances engagement with agents and brokers to secure larger targeted accounts and managing account pipeline end-to-end. Manages renewal processes and works across multiple underwriting segments.

Job Responsibilities

• Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
• Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc).
• Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue
• Creates, maintains, and executes high-quality agency strategies and plans to achieve direct written premium, profit and new business goals. Plans include strategic and tactical components and are aligned with key Personal Lines or Commercial Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support.
• Under limited supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory.
• Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. Collaborates with Personal Lines or Commercial Lines counterparts to effectively partner with shared agency assignments.
• Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis.
• Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement.

Qualifications

• Bachelors degree and 5 years plus sales/insurance industry experience strongly preferred or combination of high school education and experience required
• Prior farm knowledge/experience preferred
• Self-motivated and driven by results
• Ability to effectively manage a territory of agency partner accounts and leverage profitable growth
• Demonstrated ability to work independently
• Ability to travel extensively throughout a defined territory may be required
• Limited national travel
• Excellent skills in relationship building, negotiation, coaching, overcoming barriers, and capitalizing on growth opportunities
• CPCU, CIC, MBA, other continued education and industry designations a plus

About Us

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California, Los Angeles Incorporated, Los Angeles Unincorporated, Philadelphia, San Francisco

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