Job Description

Job Description

Job Description

Now Hiring: Premium F& B Lounge Attendant

Chase Sapphire Lounge by The Club – Phoenix Sky Harbor International Airport (PHX)

$21.00 Per Hour

Full-Time & Part-Time Opportunities Available

Open Availability Required (Including Weekends & Holidays)

Are you passionate about hospitality, guest service, and creating memorable experiences? Sodexo Live! is seeking polished, service-focused professionals to join the team at the Chase Sapphire Lounge by The Club at Phoenix Sky Harbor International Airport (PHX).

As a Premium Lounge Attendant , you will serve as a brand ambassador for one of the airport's most exclusive lounge experiences. You'll play a key role in delivering elevated hospitality to travelers seeking comfort, relaxation, and exceptional service before their journey.

This is more than a customer service role—it's an opportunity to be part of a hospitality-driven environment where every interaction matters and every guest experience is elevated.

Your Impact:

• Deliver attentive, personalized service that reflects premium hospitality standards.
• Create a welcoming and refined environment for guests throughout their lounge experience.
• Maintain exceptional presentation and cleanliness throughout seating areas, dining spaces, and guest amenities.
• Anticipate guest needs and provide thoughtful solutions with professionalism and discretion.
• Support culinary and beverage operations to ensure a seamless guest experience.
• Contribute to a culture of hospitality, teamwork, and operational excellence.
  

Key Responsibilities:

• Welcome guests with warmth, professionalism, and confidence.
• Maintain lounge cleanliness and presentation to premium hospitality standards.
• Anticipate guest needs and resolve requests promptly and professionally.
• Support food and beverage service operations with attention to detail.
• Restock buffet stations, beverage areas, guest amenities, and service supplies throughout each shift.
• Clear, sanitize, and reset dining and seating areas efficiently.
• Support dishwashing, service ware sanitation, and back-of-house organization as needed.
• Assist with inventory, stocking, and operational readiness.
• Collaborate with culinary, operations, and leadership teams to ensure a best-in-class guest experience.
• Follow all TSA, airport, Sodexo Live!, HACCP, sanitation, and workplace safety standards.
• Participate in required training sessions, operational briefings, and team meetings.

What We're Looking For: We are seeking hospitality professionals who understand that exceptional service is about creating meaningful moments and exceeding guest expectations.

Preferred Experience:

• Luxury hospitality.
• Upscale restaurants or fine dining.
• Hotels and resorts.
• Premium retail environments.
• Concierge or VIP guest services.
• Airport lounges, airline hospitality, or travel-related guest services.
  

Ideal Candidate Qualities:

• Outstanding communication and interpersonal skills.
• Professional appearance and guest-first mindset.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and cleanliness standards.
• Team-oriented attitude with a passion for service excellence.
• Ability to remain calm, polished, and solutions-focused under pressure.
• Desire to learn, grow, and build a career in premium hospitality.
  

Schedule & Availability:

• Full-Time and Part-Time opportunities available.
• Flexible availability required.
• Must be available to work mornings, evenings, weekends, and holidays.
• Reliable attendance and punctuality are essential in an airport environment.

Qualifications

• High School Diploma, GED, or equivalent experience required.
• Minimum of two years of hospitality, customer service, restaurant, hotel, or service industry experience preferred.
• Previous experience in premium hospitality or luxury environments strongly preferred.
• Must be authorized to work in the United States.
  

Physical Requirements:

• Ability to stand and walk for extended periods, up to 8 hours per shift.
• Ability to bend, stoop, reach, push, pull, and lift up to 35 pounds regularly.
• Ability to work efficiently in a fast-paced operational environment.
  

Additional Requirements:

• Must successfully pass a TSA background check and airport badging process.
• Must comply with all airport security requirements and company policies.
• Ability to maintain professionalism in a highly visible guest-facing role.
  

Make Every Interaction Count

Help shape the travel experience by providing service that leaves a lasting impression on every guest.

If you are passionate about hospitality, guest service, and creating exceptional experiences, we encourage you to apply today and become part of the Sodexo Live! team at the Chase Sapphire Lounge by The Club at PHX Airport.

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